The type of information we gather about you depends entirely on how you choose to use our products and services. We ask only for the information necessary to serve you best; and we commit to you our Privacy Program Principles:
NEBS Canada is a provider of products and services to Canadian businesses. In order to provide you with the products or services you have requested, NEBS Canada must collect personal information. At NEBS Canada, we intend to give you as much control as possible over your personal information.
The type of information we collect, use, or share may depend on the product or service you purchase from us. At times, we may request that you voluntarily supply identifying information for purposes such as receiving correspondence, registering on this Website, making purchases, or participating in online surveys, market research or contests/sweepstakes. If you elect to participate, we may require you to provide business information, including your name, mailing address, phone number, financial institution information, credit card information, or e-mail address.
In certain areas of NEBS Canada sites, for some services, you may provide employee information such as when adding additional authorized users to your business account and updating contact information, or enabling Payroll Services. We will only use this information for the specific reason for which it is provided. When you submit business information to us, you understand and authorize us to access, store, and use this information to fulfill your requested services. We are committed to safeguarding and protecting your business information, and the personal information of your employees.
We use the information collected about you to process orders and to provide a more meaningful online experience. We may also use your information to communicate with you about products, services, and future promotions. Out of respect for your privacy, we offer you the option not to receive these types of communications. If you no longer wish to receive special offers or promotional notifications, you may edit your Account Profile or follow the unsubscribe instructions included in each communication. You may also express your opt–out choices by contacting NEBS Canada service locations (contact information below).
Based upon the personal information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may send you service-related announcements on rare occasions when it is necessary to do so. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
From time to time, we may conduct optional surveys or run contests. Survey and contest forms may ask for contact, demographic and purchase preference information. If you choose to register with us, the registration form requires only purchase information. Although other questions are asked (such as line of business and accounting software used), responding to these questions is your decision. For testimonials, we obtain the customer’s consent prior to posting their name along with their testimonial. We are not responsible for the personally identifiable information you choose to submit through testimonials.
For the purposes of order verification and fraud prevention, we may exchange information about our customers internally within NEBS Canada and among our affiliates. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
We only collect information required to fulfill your requests. By placing an order or enrolling in a service you are consenting to the collection and use of your information for those purposes.
|Reasons we can share your information||Does NEBS Canada share?||Can you limit this sharing?|
|For our every day business purposes – including billing, processing transactions, & fulfilling orders; customer & marketing support services.||Yes||No|
|For our marketing purposes – to offer products and services to grow your business.||Yes||Yes|
|For our affiliated companies to market to you.||Yes||Yes|
|For third parties to market to you.||No||N/A|
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If NEBS Canada is involved in a merger, acquisition, dissolution or sale of all or a portion of its assets, we reserve the right to transfer your personal information. You will be notified via email and/or a prominent notice on our Website of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We are committed to protecting your information. In order to do so, we continually assess new technology for protecting your information to make sure that our security technology and information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times. When you are on this Website, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. Please remember that e-mail, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured e-mail message.
This Website is directed at adults. We do not knowingly collect or use information from children under the age of 13. If we become aware of any collection of personal information from children, we will delete it immediately.
Upon request, we will provide you with information about whether we hold any of your personal information. We are committed to ensuring that the information we obtain and use about our customers is accurate. As a valued customer of NEBS Canada, you have the right to access your personal information, request deletion of personal information, and request changes to inaccuracies if required, using the contact information listed below. We will respond to your request within a reasonable timeframe. It is your right to not provide us with some or all of your personal information, or to deny us the use or disclosure of your information for certain purposes. Should you exercise this right, it may impede our ability to deliver requested products and/or services.
NEBS Canada is a BBB accredited business and complies with BBBOnLine standards. Click to verify our BBB accreditation and to see a current BBB report.
At any time in the future, you may withdraw your consent to further collection, use or disclosure of information by giving us reasonable notice. Your withdrawal of your consent may affect our ability to provide you with products, services, or information. We will act on your requests promptly. If at any time, you would like to discontinue receiving communications from us (e-mails, phone calls, faxes, catalogues, and newsletters) or advertising from our partners, you may contact us using one of the following methods:
How to Register a Privacy Complaint for NEBS Business Products or NEBS Payroll Services:
You may register a privacy-related complaint by contacting NEBS Business Products Limited’s Chief Privacy Officer by using one of the following methods:
NEBS Payroll Services
420 Sheldon Drive, Unit 102
Cambridge, ON N1T 2H9
Attention: Chief Privacy Officer
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.