Customer Testimonials

Find out why more Canadian businesses choose NEBS PAYweb.ca for the security and freedom of a web-based payroll solution. NEBS PAYweb.ca is the payroll solution for any type of business.

Hospitality

"NEBS PAYweb.ca's attention to all details, excellent customer support, accuracy and timeliness, not to mention the cost-savings makes it a good choice for the hospitality industry.
Our payroll has been going very smoothly since we switched to NEBS PAYweb.ca. It is good to have a dedicated person assigned to your account who knows your situation, is very knowledgeable and has a good response time."
Carmela Meffe, Payroll Administrator
Monte Carlo Hotel Motel Innternational
"We have been using PAYweb for their easy to use, flexible payroll solution for over three years. As a hands on owner of a busy Swiss Chalet I needed a company that could ensure payroll would be done accurately and on time.
The time and effort required to do payroll has been greatly reduced by using PAYweb.ca as the methods for processing payroll are quite natural and it is quite an easy process. I have no trouble finding the reports I need and they are well laid out and easy to read. The program has all the necessary features. I especially like the government remittance reports. The installation of PAYweb and conversion of our payroll records went very smoothly. The training was quite professional. The installer was very knowledgeable and made me feel quite confident in using the new program.

We are pleased with the convenience of being able to complete our payroll in one sitting. After the hours are entered, the reports are ready. We can print them immediately, store the PDF reports, have paystubs sent directly to our employees or print their paystubs internally. Flexibility makes any changes quick and easy.

We have found the Customer Service department to be attentive, professional and capable of dealing with our needs.

PAYweb has earned our trust and is the ideal solution for small businesses who seek a full-service payroll application."
Glenn Churchill, Swiss Chalet Rotisserie & Grill — Nova Scotia
"We had recently changed from another payroll provider to PAYweb. One major difference that sets PAYweb apart from the rest is the personal service that they have provided me.
With my previous payroll provider, it was always difficult to get in contact with anyone that would be able to answer my questions. With PAYweb, it is easy to contact the customer support department, which has knowledgeable specialists that can quickly answer my questions. I know that I can count on PAYweb to make sure that my payroll is done accurately and efficiently.

You would think that excellent customer service such as this would come at a high price, but it doesn't. I find the rates to be very inexpensive. In fact, I will save a minimum of $1,000 plus a year in payroll fees compared to the previous payroll provider that I had used. As an owner of two A&W Restaurant locations, I would especially recommend PAYweb to companies that have multi-locations."
Andy Gee, President, Lorand Foods Inc.
A&W - Burnaby, BC
"Shoeless Joe's Restaurant, Queen's Quay, Toronto has been using PAYweb for our payroll services since the opening of our restaurant in December, 2007. As the operator of a new restaurant I wanted to find a payroll service that would provide me with an easy and flexible way to run my payroll.
I chose NEBS PAYweb initially due to the great introductory promotion they were offering. I was also impressed with the ease of the implementation process and how helpful the staff at PAYweb was in getting my payroll up and running in time for the opening of the restaurant.

Having used it now for a few months, I am very pleased with the service. Being able to offer direct deposit and e-stubs has been a great feature for my employees. The statutory calculator has been a huge time saver and has eliminated the need for manual calculations. I am also now able to have job costing reports, available on line, to break down my costs between different areas in the restaurant.

It is a superior product, at a great price and I would highly recommend it to others!"
Shil Gulati, Owner/Operator
Shoeless Joe's Restaurant, Queen's Quay, Toronto ON

Manufacturing

"Overall, the superior Customer Service Department, the cost savings, the time-efficiency and the added features, all combine to make NEBS PAYweb.ca a system we would recommend to any business looking for an automated payroll system.
We have found the customer service department very friendly and helpful and able to deal with any of our questions very quickly and efficiently. Whenever we make any programming change requests, they will identify the necessary changes and let us know of costs and time lines for the project in advance of our decision to proceed with the request."
Ailsa Robinson, Payroll Administrator
Atlas Block Company Limited
"DeMonte Fabricating Ltd. has been a NEBS PAYweb user for nearly two years. We are wholly satisfied with the services and support that is provided through NEBS PAYweb. The current system we are using is easy to use, navigate and understand and provides a multitude of functions that make business operations run more efficiently and effectively.
What is paramount to NEBS is their superior support staff, who are readily available to answer all of your questions and alleviate any of your concerns at any time. We have never had an issue with getting in touch with our Account Manager, the support technicians or the Accounting support, whenever it is required.

We would recommend the NEBS PAYweb system to any organization that is considering the investment - it is well worth it."
Lindsay Thrasher, Human Resources Manager
DeMonte Fabricating Ltd.

Transportation

"On a daily basis, NEBS PAYweb.ca is a pleasure to work with. It has cut our payroll processing time down to less than half!
The menus are simple and straightforward. We are able to keep our information updated and accurate. There is no waiting involved to transfer files, etc, as the system is always available online."
Shelley Caseley, Armbro Transport Inc.
Mississauga, ON

Recreation

"I am very pleased with NEBS Payweb.ca's ease of use and the fact that we can do payroll anywhere there is an internet connection.
Your support people are very knowledgeable and can deal with any question or situation immediately and consistently.

I highly recommend your payroll service to anyone looking to make his or her business more efficient and effective. The cost, service and features of NEBS PAYweb.ca are outstanding."
Arnold Van Winden, P. Eng., Treasurer
Whistle Bear Golf Club

Health Care

"I am paying to work with payroll experts, it is crucial that I am confident that they know more about payroll than I do. I found this with NEBS PAYweb.ca.
I can spend my time caring for my clients and growing my business, confident that my payroll is taken care of."
Dr. Jones Chan, Dentist
Acton, ON

Retail

"We find using NEBS PAYweb a simple and convenient way of completing our payroll. It has made our payroll process smooth and efficient. It also has saved us time compared to doing our payroll in-house, and saved us from the headaches associated with doing our own payroll.
We are happy with the service provided by NEBS PAYweb and would recommend it to other businesses who would like to streamline their payroll system."
Brian Greig, Tractorhill Sales Limited

Services

"Applied Colour Ltd. has been using NEBS PAYweb for our payroll services for nearly two years. Over that time period, our level of satisfaction with both NEBS product and customer service has been consistently high.
PAYweb has provided us with a cost-effective and efficient method of handling our payroll. In addition, the service provided to us by the NEBS team has been outstanding in every regard. Questions and concerns are dealt with in a professional and timely manner and we are very appreciative of the technical support provided.

We look forward to continuing our working relationship with NEBS and would not hesitate to recommend PAYweb to other organizations."
Niki Moore, Applied Colour Ltd.
"Direct Disposal Corp. has recently started using NEBS PAYweb.ca for our payroll services. The conversion from our previous in-house payroll system was much easier than we'd anticipated. Customer service was very helpful during the setup process and they walked us through our first few payroll runs.
We are very appreciative of the technical support provided. We have found your support service to be very accessible and on the rare occasions that someone hasn't been immediately available, they have called us back promptly. Questions and concerns are dealt with in a professional and timely manner. We are particularly appreciative of the time and effort taken to customize our General Ledger Report, making the transfer of data into our accounting program a quick and simple process.

Switching to NEBS PAYweb is saving us three to four hours of staff time per pay day. Direct deposits have been the primary time-saver as we no longer need to write 35+ pay cheques every two weeks. This has also reduced our banking costs. And, most importantly, our employees enjoy the immediate access to their funds and no time is lost as a result of having to get to their banks before closing.

We look forward to continuing our working relationship with NEBS and we would not hesitate to recommend NEBS PAYweb.ca to other organizations."
Sheila Masse, Direct Disposal Corp.

Accountants

"The payroll program is easy to use. What I like most is not having to worry about filing the Payroll and WCB remittances every month and I really like having the T4s processed for me.
We just wanted to say thank you for introducing us to PAYweb.ca for all our payroll requirements.

The introduction offer of free services for up to two years was a good incentive and allowed us the opportunity to experience the service and it's customer support. I took full advantage of this support and, after two years of on-line payroll processing, I can still call your support team whenever I have a question regarding payroll. They are always ready and able to answer my concerns.

After our experience with your payroll services, we have placed some of our payroll clients on PAYweb.ca

Of course, we enjoy seeing your smiling face from time-to-time. Oh, and thank you for the coffee mugs and other little surprises."
Suzanne Moore, Kayhan Accounting Solutions

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